Track & Trace
Track Your Order
Frequently Asked Questions
A tracking number is a unique identifier assigned to your package, allowing you to monitor its journey. You can usually find it on your order confirmation email, shipping label, or by logging into your Anonymous Express account.
Tracking information typically appears within a few hours after your order is shipped. However, depending on the carrier and processing times, it might take up to 24-48 hours for the system to update fully.
If your tracking number isn’t working, it could be due to a delay in the carrier’s system, an incorrect entry, or the shipment not yet being scanned. Double-check the number for accuracy, and if the issue persists, reach out to our customer support team for help.
Yes, in many cases you can track your shipment without a tracking number by logging into your Anonymous Express account or using your order number. If you’re still unable to locate your shipment, our support team is here to assist you—just provide your order details!